Ice Delivery Software for Streamlined Operations in the Packaged Ice Industry

Efficient Ice Inventory Management for Optimised Operations

Delivery Driver Route Management App
  • Online Ordering

    We create your online store and automate the entire process for you, creating a whole new income stream overnight. 
  • Fast, Automated Pricing That’s Always Accurate

    EasyVend manages and automates unlimited price levels for each customer in a way that makes price rises fast, easy and invoicing is always the correct rate automatically. 
  • Streamlined Route Scheduling: Automate Deliveries by Day and Driver

    Easily set up and default to your specific rounds for different days of the week and allows overrides when necessary. This makes managing delivery routes simple. No more spreadsheets trying to manage your drivers.  
  • Digital Delivery Recording: No More Paper Dockets or Manual Data Entry

    Drivers can record how many bags of ice are delivered on their phone or tablet, No more manually filling in a docket book with pen and paper, No more chasing your drivers for the paper docket book, no more lost signatures, or sitting down at the end of the day re-entering data into MYOB, Xero or spreadsheets.  
  • Automated Proof of Delivery via Email & SMS

    Automate proof of delivery with email and SMS, giving your customers confidence in the accuracy and professionalism of your deliveries. 
  • Live Data Sync Means Faster Billing and Less Errors

    Everything synced back to the office in real time ready to be invoiced, or invoice on the spot. 
  • Automated Billing & Payments

    Eliminate debtors with automated billing and payments. Reduce time spent on debtor follow ups, manual bank checks and accounts data entry. Less admin, faster cash flow saving thousands. 
  • Powerful, Easy-to-Use Reporting for Smarter, Faster Decisions

    Extensive, easy to use reporting, making sure all decision makers at all levels can quickly identify issues and trends without relying on technical staff to get the answers. 
  • Integrate with Accounting giants like Xero and MYOB?

    The EasyVend solution takes care of every aspect of your Ice or similar business from online ordering, managing routes, unlimited customer price variations, automated invoicing and payments. Xero and MYOB general accounting take care of generic business tasks like office bills, rent, electricity, and payroll. When you properly integrate a software built for your business and your customers, with Xero or MYOB, you get a final Profit and Loss that owners, managers and accounts love and use to interpret and grow the business.

Frequently Asked Questions

1. We track ice deliveries on paper docket books. Is switching to digital going to be complicated for our drivers?

Not at all — and most drivers adapt faster than you’d expect. MiniVend runs in any web browser on a phone or tablet, so there’s nothing to install and no new device to learn. It works just like any other website. Drivers log bag quantities, capture a digital signature, and sync to the office in real time. Most are up to speed within a day or two, even if they’re not particularly tech-savvy. You can also run paper and digital in parallel during the transition, so no one is thrown in the deep end.

2. Our business is seasonal — demand spikes in summer and drops in winter. Can EasyVend handle that?

Yes. The platform scales with your volume. Whether you’re running five deliveries a day in winter or fifty at peak, route scheduling, inventory, and billing handle it. Month-to-month subscription means you’re never locked into a cost that doesn’t match your season.

3. We have different prices for hospitality venues, retail, and events. How does EasyVend manage that?

EasyVend manages unlimited price levels per customer, applied automatically at the point of order or invoicing. When you need a price rise, update it once — it flows everywhere instantly. No manual lookups, no invoicing at the wrong rate.

4. How does automated billing work for ice deliveries?

The moment a driver marks a delivery complete, the data syncs to your office. Invoice on the spot or batch at end of day or week — your choice. Invoices generate from what was actually delivered, not what was planned, eliminating re-entry errors.

5. What happens if a customer disputes a delivery?

EasyVend captures a digital signature, delivery photo, and timestamp at every stop. You pull up the record instantly rather than searching for paper dockets. The evidence is clear and dated.

6. Can customers still call in orders?

Yes. Calling remains an option. In practice, once the portal is live, most customers switch within three months because ordering online at 11pm is easier than calling during business hours. You’ll typically see 60%+ of orders online by month three.

7. Does EasyVend integrate with Xero or MYOB?

Yes, with both — built in, no custom IT project. Completed deliveries create invoices in Easyvend seamlessly, and can be synced to Xero or MYOB in a few clicks! Payments reconcilliation is easier than ever, as it automatically match against the synced invoice from EasyVend. Double data entry is eliminated.

8. How does route scheduling work? We service different areas on different days.

Set up default rounds by day and driver once — northern suburbs on Monday and Thursday, CBD every morning, and so on. The system defaults to those rounds with overrides available when needed. No spreadsheets, no calls to drivers to confirm who goes where.

9. How long does it take to get set up?

Typically 4–8 weeks. Month one: import your customer list, products, and pricing, then connect to Xero or MYOB. Month two: roll out online ordering to customers in stages. Month three: move drivers onto MiniVend. By day 90 you’re running a fully automated order-to-cash process, and the EasyVend team is with you at every step.

10. Do our drivers need special hardware or devices?

No. MiniVend runs in any web browser — Android, iPhone, or tablet your drivers already own. Nothing to install, no device management required.

11. We’re a small team. Who do we call if something goes wrong during a delivery run?

EasyVend’s Australian support team is available outside standard business hours. Customers regularly call before 5am runs and reach a real, knowledgeable person — not a ticket system or overseas call centre.

12. Is there a lock-in contract?

No. EasyVend is month-to-month — cancel any time, no questions asked.

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