How many hours do you waste chasing up up customers for payment? There’s nothing worse than wasting valuable time chasing up debtors. Unless you can settle outstanding payments quickly, before you know it, you could be facing a serious cashflow hole.
Using the latest technologies, the new EasyVend Web eliminates common payment frustrations – making operating a food distribution business more efficient and streamlined today.
Here’s how EasyVend helps distributors get paid on time:
Receive Payments Instantly
Common manual payment processes can take days to show up in your account. The worst thing about manual payments is all the time you need to manually allocate every payment to an individual invoice. Not only will your debtors list increase but your business productivity will decline.
EasyVend removes this issue by providing a pay now option. In a single click, EasyVend direct debits the total amount from the customers provided credit card or bank account. This is all done through the Payment Gateway. A payment gateway is a completely automated online service that verifies and accepts/declines payments or credit card requests on behalf of your business.
To learn more about the Payment Gateway click here.
Restrict orders from being placed until payment is made
Some customers who already owe an amount will continue to order and accumulate more debt. This only creates a larger hole for you business.
Using EasyVend, Food and Beverage business can implement a payment system that restricts orders from being placed by current customers who already owe an amount. You can also enforce credit limits & auto customer debits to further avoid overdue invoices.
Auto payments for repeat customers
Many of your customers are repeat customers. Having a system in place that bills repeat customers at a specific time will reduce your debts.
EasyVend allows food & beverage businesses to set up a regular invoicing schedule based on your customers purchasing schedule. This slashes the time you often spend chasing up payments and significantly reduces the chance of late or no payment.
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The Real Cost of Late Payments for Food & Beverage Distributors
Late payments do more than leave an unpaid invoice on your screen. They tie up money you may need for stock, fuel, wages and everyday operating costs. When several customers fall behind at once, even a busy distribution business can feel the pressure.
There is also the time spent checking accounts, sending reminders and matching payments to invoices. That work grows quickly when customers place regular orders or pay several invoices in one transfer.
A reliable cash flow solution for distributors helps bring these tasks together, so your team can see what is due and act before a small delay turns into a larger debt.
EasyVend can also apply customer credit limits and stop further orders when an account moves outside its agreed terms. For distributors looking to reduce late payments in a food business, that creates a clear boundary without relying on staff to check every account manually.
How to Set Up Automated Payments With EasyVend
EasyVend provides an automated payment solution for food distributors that connects invoicing, payment processing and receipting. Once a customer agrees to automatic payments, the system can generate the invoice, process the payment at the agreed time and allocate the receipt to the correct invoice.
To get started, you will need an approved merchant facility with EasyVend’s payment gateway partner, Fat Zebra. The EasyVend team can then add your merchant details and show you how payments work inside the system.
You can choose the payment approach that suits each customer. Regular customers may use automatic payments, while others can pay through the Pay Now button in their invoice email. EasyVend can also restrict orders, apply credit limits and allow manual charges from the invoice screen.
This setup helps you automate invoicing for food distribution without losing control over individual customer arrangements. It also provides a practical direct debit payment system in Australia for businesses managing repeat orders and scheduled deliveries.
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Frequently Asked Questions
How can food and beverage distributors reduce late payments from customers?
Clear payment terms, automatic invoicing and easy online payment options can all help. EasyVend also allows you to set credit limits, process scheduled payments, and stop customers with overdue invoices from placing further orders. These tools offer a practical answer to how to get paid faster as a food distributor.
What is a payment gateway, and how does it help with cash flow?
A payment gateway securely sends payment information for approval and returns an accepted or declined response. EasyVend uses Fat Zebra to process card payments. Faster processing and automatic invoice allocation mean less time waiting for or manually matching payments.
Can I restrict customers from placing new orders if they have outstanding invoices?
Yes. EasyVend can limit further ordering when a customer has overdue invoices or has exceeded their credit terms. The customer may need to pay the outstanding balance or prepay before ordering again. This gives the system many of the practical functions expected from credit control software for a food business.
How does automatic direct debit work for regular customers?
Once the arrangement is set up and authorised, EasyVend generates the customer’s invoice and processes payment at the agreed time. The system then allocates and receipts that payment against the correct invoice.
Is it safe to store customer credit card details for automatic payments?
Customer card details are held in a PCI-compliant payment gateway. EasyVend states that those details cannot be accessed after the customer enters them, which reduces the need for your staff to handle sensitive card information directly. You can read more about automated credit card payments.
How much time can a food distribution business save by automating payments?
The exact savings depend on your number of customers and invoices. EasyVend says its automated process can save businesses hours each week by removing manual invoicing, payment allocation and receipting.
What happens if a customer’s payment fails or is declined?
A declined transaction does not complete the payment. Your team can then check the customer’s account, contact them and arrange another payment method or retry after they update their details.
Does EasyVend integrate with my existing accounting software for payment reconciliation?
EasyVend integrates with Xero and MYOB. Invoices, receipts and payments can move into your accounting system, reducing duplicate entry and making reconciliation quicker. More information is available on the accounting system integration page.