Disable Orders Online for the Holidays: Maximising EasyVend Features

With school holidays and the Christmas break approaching, many businesses are looking for ways to manage their operations efficiently while still enjoying some well-deserved time off. If you’re an EasyVend user with an online ordering website, you’re in luck!

EasyVend offers a simple yet powerful feature that allows you to disable incoming orders during your break. In this comprehensive guide, we’ll walk you through the process of using this feature effectively, helping you save precious admin hours and ensure a restful break.

Understanding EasyVend’s Holiday Order Management

EasyVend’s holiday order management feature allows you to:

  • Disable receiving orders on specific dates
  • Set up supplement dates for alternative deliveries
  • Manage public holidays and irregular delivery schedules

Let’s take a look at how you can make the most of these features.

How to Disable Orders for Holidays

Follow these simple steps to stop online orders from coming through during your holiday break:

  1. Log into your EasyVend account
  2. Navigate to ‘Settings’
  3. Click on ‘General Settings’
  4. Scroll down to ‘Website Settings’
  5. Look for ‘Vendor Holiday and Supplement Dates’
  6. Enter the dates you won’t be doing deliveries
  7. Click ‘Save Changes’

It’s that easy! Once you’ve completed these steps, your online ordering system will automatically prevent customers from placing orders on the specified dates.

Setting Up Supplement Dates

Supplement dates are a fantastic feature that allows all customers to place orders on specific dates, even if it’s not their usual delivery day. This can be particularly useful when managing holiday schedules. Here’s how to set them up:

  1. In the same ‘Vendor Holiday and Supplement Dates’ section
  2. Find the ‘Supplement Dates’ option
  3. Enter the dates you want to allow all customers to order
  4. Click ‘Add’

Managing Public Holidays with Alternate Delivery Dates

Sometimes, you may need to shift deliveries due to public holidays. EasyVend makes this process smooth and straightforward. Let’s walk through an example:

Scenario: Friday is a public holiday, and you want all customers to order for Thursday delivery instead.

  1. Select the vendor holiday date in the settings
  2. Choose the date you won’t be doing deliveries (Friday in this case)
  3. Add a description for the holiday
  4. Click ‘Add’

You’ll notice the holiday gets added to the right side of your screen.

Next:

  1. Select a supplement date (Thursday in this case)
  2. Label it as the supplement for the holiday you just added
  3. Click ‘Add’

This setup allows customers to submit orders for Thursday as a replacement for their Friday deliveries, even if Thursday isn’t their usual delivery day.

Best Practices for Holiday Order Management

  • Plan Ahead: Set up your holiday dates and supplement dates well in advance.
  • Communicate Clearly: Use EasyVend’s messaging features to inform customers about changed delivery schedules.
  • Double-Check: Always review your settings to ensure dates are correct before saving changes.
  • Be Flexible: Remember, you can always adjust dates if your holiday plans change.

Why Holiday Order Management Matters for Your Business

The festive season and school holidays are a busy time for everyone, including your customers. But for food and beverage suppliers, it can also bring scheduling headaches. Customers need stock in these days, but your team also deserves time off. Without the right tools, managing these changes can feel messy and stressful.

This is where EasyVend helps. With the ability to disable online orders for holidays, you can take full control of your delivery calendar. Instead of manually managing calls and emails, your customers see precise and updated schedules through your online ordering system. That means you don’t have to worry about admin chaos, and your whole team gets more time to enjoy the break.

Best Practices for Managing Public Holiday Deliveries

Keep your holiday operations smooth with a few simple steps:

  • Plan Early – Set your holiday delivery schedule in advance so customers know when to order.
  • Add Supplement Dates – Allow orders on extra days to keep stock moving.
  • Manage Public Holidays with Alternate Delivery Dates – Shift deliveries to nearby days when a holiday clashes with your schedule.
  • Communicate Clearly – Use EasyVend’s messages to keep customers informed.
  • Automate with Delivery Management Software – Reduce errors and save time with built-in scheduling tools.

Conclusion

EasyVend’s holiday order management features offer a flexible and efficient way to handle your delivery schedule during the upcoming festive season. By taking advantage of these tools, you can enjoy your holiday break without worrying about unexpected orders or disappointed customers.

Don’t have an EasyVend online ordering website yet? It’s not too late to get set up for the holiday season. Call EasyVend at 02 9188 4470 or email support@jealtech.com.au to get started.

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FAQs

Can I manage a holiday delivery schedule without confusing customers?

EasyVend lets you set precise delivery dates, add supplement days, and shift deliveries around public holidays. This way, your customers always know when to expect their orders.

How do I communicate changes to my holiday delivery schedule with customers?

You can use EasyVend’s built-in messaging tools to notify customers of delivery changes. Sending reminders ahead of time ensures customers know when to place their orders and prevents last-minute confusion.

Can I pause orders without affecting my online ordering system long-term?

Disabling online orders for holidays is temporary. Once your selected dates pass, your ordering system automatically reverts to normal. There’s no need to re-enable it manually.

Can I test my holiday settings before they go live?

You can review your holiday and supplement date settings on the dashboard before confirming. This gives you confidence that your holiday schedule will work exactly as planned.

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