Frequently Asked Questions
Below, we’ve answered some of the most common questions about EasyVend so you can see exactly how our platform can help you simplify, streamline, and grow your business.

F.A.Qs
Yes it is designed to manage wholesale, retail, or a mix of both. You can process wholesale orders through your B2B portal and still manage retail sales on the same platform. All stock, invoicing, and reporting stay centralised so you’re always in control.
By automating order entry, invoicing, and stock updates, EasyVend removes repetitive manual work. Orders from your portal go straight into the system, invoices are created automatically, and inventory adjusts in real time — saving you hours every week.
EasyVend lets you customise pricing for individual customers or groups. You can set bulk discounts, wholesale rates, or unique pricing rules, so every client sees the right price when they order.
You can set up standing orders for customers who need regular deliveries. EasyVend automatically generates and schedules these orders so you don’t have to re-enter them each time.
You can create detailed reports on sales trends, customer order history, inventory turnover, delivery performance, and more. These insights help you forecast demand, streamline routes, and identify new opportunities.
While it’s built for the food and beverage supply chain, EasyVend can be adapted for any distribution-based business that needs to manage orders, deliveries, and payments in one place.
Our software includes tools to track assets such as freezers, bottle deposits, and cooler rentals, so you can manage equipment loans alongside product deliveries.
MiniVend gives your drivers everything they need while on the road — delivery schedules, order details, and customer information. They can record quantities, capture signatures, note returns, and sync updates instantly so you can track progress in real time.
Stock levels update automatically when an order is placed, delivered, or returned. This means you always know what’s available, what’s selling fast, and when it’s time to reorder.
The integrated payment gateway lets your customers pay invoices online securely. Payments are tracked automatically, making reconciliation quick and accurate.
EasyVend syncs with Xero and MYOB so your sales, invoices, and payments flow directly into your accounts. This removes the need for double data entry and helps reduce costly errors.
The customer portal is mobile-friendly so that customers can place orders from their phone or tablet. The MiniVend app keeps drivers connected and updates the system from the road.
You can customise your catalogue so each customer only sees the products and prices that apply to them. This keeps ordering simple and avoids confusion.
Orders placed through the portal appear in your dashboard instantly. You can adjust delivery schedules straight away, and drivers receive updated routes in real time through the MiniVend app.
We provide guided onboarding to help you and your team get up to speed quickly. Our local support team is also here to assist whenever you need help.
