How EasyVend Helps You Retain Your Customers

16 Mar 2021 Helpful Tips

Getting customers into your shop is only half the battle won. Getting customers to return to your business is a whole other task. EasyVend provides vendors and distributors with a complete solution that helps retain customers and maximise profits.

Here’s how we do it.

Automated SMS and email reminders

The biggest frustration for any business is losing a valued customer to the competition. EasyVend provides food and beverage business with a solution that automatically reminds customers through SMS or Email, when order cut off times are approaching or if they have failed to order a product at their regular interval.

It's far too common for customers to forget to place orders. The average Australian checks their phone every 30 minutes making SMS reminders the fastest and easiest way to reach and retain customers.

Using the EasyVend reminders feature vendors and distributors won't need to worry about late or missed orders. The best part, once your set your preferences you don't need to do anything but sit back and watch!

Automated reminders are a fast and easy way EasyVend makes it easy for you to retain your current customers.

Online Ordering

Customers want the fastest and easiest method for ordering. Online ordering gives your customers an instant and openly accessible way to purchase products from your business. Customers can place orders when it suits them best!

Online ordering removes manual and time-consuming SMS, email or over the phone ordering. 

For vendors and distributors, you will no longer need to worry about incorrect orders, manual data entry or late orders. When an order is submitted by a customer all information is automatically synced to EasyVend food and beverage management system and relevant areas are updated.

Not only does online ordering help retain customers, it also creates a brand new sales channel to grow your business to future customers.

To find out more about EasyVend Online Ordering click here.

It’s never been easier to retain customers and grow your business. EasyVend provides instant solutions to the biggest frustrations faced by food and beverage business today. From invoicing, receipting to inventory control and everything in between EasyVend has all the tools needed to manage your business seamlessly.

To find out more about EasyVend's features click here.

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